About

Welcome to Richmond Village Dental in Christchurch – your friendly local.

We are an independent and locally owned dental clinic, and we are passionate about looking after the smiles in our community.


At Richmond Village Dental, our focus is on optimising your oral health as we believe a healthy mouth is so important for a healthy life.

We provide a wide range of dental services at family friendly prices. At Richmond Village Dental, you will receive professional oral health advice from our experienced dentists. We treat everyone with kindness and respect and without judgement.

Our gentle dentists provide professional, modern, affordable, and people-centred dental care.

Infection control – We are dedicated to keeping you safe

We take the safety of our patients and staff extremely seriously at Richmond Village Dental. We follow the strictest infection control procedures outlined in the Infection Prevention and Control Practice Standard issued by the New Zealand Dental Council.

We test our autoclave daily, and all critical items are tracked and recorded for every patient and every sterilisation cycle. Our staff undergo regular training in infection control and we run frequent internal audits to ensure that our high standards are maintained.

Environmentally conscious

At Richmond Village Dental, we love our planet and are continually looking for ways to minimise our impact on our environment.
Dentistry uses a large volume of disposable products. Despite this, wherever we can, we have switched plastics for biodegradable products or reusable sterilised products.

Terracycle

Richmond Village Dental is excited to announce that we now support the fantastic recycling waste programme Terra Cycle.

When you have finished using your toothbrushes, toothpaste tubes and caps, toothbrush and toothpaste plastic outer packaging, mouthwash and floss containers please bring them into our clinic at 45 North Avon Road, Christchurch. We will collect all of these waste products and ship them off to TerraCycle, where the oral waste is cleaned, melted, and remoulded to make new recycled products.

Accepted waste: Toothpaste tubes and caps, toothbrushes, toothbrush and toothpaste tube plastic packaging, floss containers and mouthwash bottles. Please note: Please recycle your cardboard packaging in your kerbside recycling bin. Electronic toothbrushes and electronic toothbrush parts are not recyclable through this program

Nervous patients

We understand that some patients feel nervous about dental visits. Our gentle and caring dentists will guide you through your visit, and explain everything to you every step of the way. We offer a relaxed and calm environment and we have a number of techniques to help you feel at ease.

Ask us about the Wand for delivering local anaesthetic. This technology makes it possible to numb your tooth in the most comfortable way possible. The Wand is controlled by a computer to gently push anaesthetic around the tooth with less discomfort than traditional injection. And because The Wand looks like a pen, and not like an ordinary syringe, many patients prefer the Wand.

Payment options

At Richmond Village Dental, we want a healthy smile to be accessible to all of our patients. We provide price transparency through the provision of clearly presented treatment plans. All patients will be presented with a treatment plan and an estimate of costs so that there are no surprises.

We believe that superior dental treatment, using the latest technology should be the standard of care, and our prices reflect our desire to be financially accessible to our community.

We also offer the payment option of Afterpay.

We know that things could be a little tough right now and we know that dental pain sucks! We Offer Afterpay which lets you spread your costs over 4 small payments every 2 weeks. it is easy. Don’t put off treatment anymore – we’ve got options!

Manageable payments

Plus, for those who like to pay their bill in advance, we offer the option to make manageable payments weekly/fortnightly/monthly so that your account is in credit before being seen.

We are now a Southern Cross Easy Claim provider

For those with Southern Cross Health Insurance with dental coverage, we can now process Southern Cross Easy Claim applications on the spot! This means you no longer have to pay up front and wait to be reimbursed. Instead just pay any difference, or perhaps walk out without having to pay anything at all (depending on your coverage). Ask our receptionist for more details.

WINZ quotes available

Terms

We respect your time and make every effort to remain on schedule, and we ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately either by calling on 03 3895923 or using our contact form. We appreciate 48 hours notice so that this time may be given to another patient.

Payment for all services is due at each appointment
Accounts with a balance of more than 30 days overdue will receive a reminder notice with the invoice. Accounts with a balance of more than 120 days outstanding may be sent for debt collection with one week’s notice. Any expenses incurred in the recovery of debt, including but not limited to legal and debt collection costs, shall be claimed on the payment.

COVID-19

Currently Level 2 – 8 September 2021
We are open in Level 2. We already have very high hygiene standards in our clinic and we have some extra processes in place to keep you safe:

  • Pre-screening – we will continue to ask to you complete pre-screening questions before you come to your appointment
  • Minimise wait time by arriving at your appointment on time
  • Maintain physical distancing in the waiting room and reception areas
  • Remember to arrive wearing your mask
  • We have hand sanitiser at the entrance for all visitors and staff to use when arriving and leaving
  • Scan in with the NZ Covid Tracer app QR code on your way in
  • Paperless contact forms through your phone and contactless payments
  • We have removed all magazines and books from the reception areas
  • If you are unwell, please stay home – we can reschedule your appointment

We look forward to seeing you

 

Our Services

We provide a wide range of dental services at family friendly prices. At Richmond Village Dental, you will receive professional advice regarding your oral health from our experienced dentists. We treat everyone with kindness and respect and without judgement.